Appointments

Pick the appointment that fits

Initial assessment

Your first visit: a full assessment, treatment and a plan.

£7045 minutes

  • Detailed history and movement tests
  • Hands-on treatment where it helps
  • Personal exercise plan with videos
  • Written summary emailed afterwards

Sports massage

Deep, purposeful massage for heavy legs and tight backs.

£6060 minutes

  • 30-minute session for £38
  • Pre- and post-event slots
  • Foam-rolling advice to take home
  • Pairs well with a training block

Video consultation

Physio by video for new problems or follow-ups, wherever you are.

£5030 minutes

  • Secure link, no app needed
  • Assessment and exercise plan
  • Ideal for home desk set-ups
  • Evening slots until 9pm

Running assessment with video gait analysis: £85 for 60 minutes. Free 15-minute phone chats are available if you're not sure where to start. Appointments cancelled with less than 24 hours' notice are charged in full.

Paying for treatment

Self-funding or insured, both are easy

Paying for yourself

The simple route. Book, come in, pay on the day.

  • No GP referral needed
  • Card, contactless, Apple Pay or Google Pay
  • Receipts emailed for your records
  • Claim back through Simplyhealth or another cash plan
  • 10% off follow-ups for students, NHS staff and over-65s

Using health insurance

We're recognised by most major UK insurers.

  • Bupa, AXA Health, Aviva, Vitality and WPA
  • Call your insurer first for an authorisation code
  • Check how many sessions they've approved
  • We bill them directly, you pay any excess
  • Some policies need a GP or online GP referral
Money questions

The small print, in plain English

When do I pay?

If you're self-funding, at the end of each appointment. Card, contactless and phone payments all work. We don't take cash, sorry.

What's your cancellation policy?

Give us 24 hours' notice and there's no charge. Any later and we charge the full fee, because it's hard to fill the slot for someone else who needs it.

Will my insurer cover the full fee?

Usually, yes. Some policies have a fee cap or an excess, so we check when you book and tell you upfront if there's anything to pay.

Do you offer block bookings or packages?

No. We'd rather you paid for the sessions you actually need. Most people are done in three to six.

Can my employer pay?

Yes. We invoice several local businesses directly. Ask us about setting up an account for your team.